> ## Documentation Index
> Fetch the complete documentation index at: https://mind-e.co/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans & Pricing

> Compare Mind-e plans — Free, Starter, Pro, and Business — and learn how to manage your subscription.

Mind-e offers four plans to fit different needs. All paid plans include monthly credits, social media integrations, and priority support.

## Plan comparison

|                         | Free  | Starter  | Pro        | Business   |
| ----------------------- | ----- | -------- | ---------- | ---------- |
| **Price (monthly)**     | \$0   | \$40/mo  | \$150/mo   | \$500/mo   |
| **Price (yearly)**      | \$0   | \$400/yr | \$1,500/yr | \$5,000/yr |
| **AI Agents**           | 1     | 5        | 10         | 25         |
| **Storage**             | 10 MB | 50 MB    | 200 MB     | 1 GB       |
| **Credits/month**       | 0     | 2,000    | 10,000     | 40,000     |
| **Social integrations** | —     | All      | All        | All        |
| **Analytics**           | —     | —        | Advanced   | Advanced   |
| **Custom branding**     | —     | —        | —          | Yes        |
| **API access**          | —     | —        | —          | Yes        |
| **Support**             | Basic | Email    | Priority   | Dedicated  |

<Note>
  Yearly billing saves approximately 2 months compared to monthly billing.
</Note>

New accounts start on the **Free plan** with a one-time **100 credit** signup bonus.

## Upgrading

1. Go to your [dashboard settings](https://app.mind-e.co/dashboard/settings) or the [pricing page](https://mind-e.co/pricing)
2. Select a plan and billing interval (monthly or yearly)
3. Complete checkout through Paddle
4. Your new plan takes effect immediately

When you upgrade:

* Your agent limit increases immediately
* Any locked agents are automatically unlocked
* You receive the full monthly credit allowance for the new plan
* Storage limit increases immediately

## Downgrading

You can downgrade to a lower plan at any time. Downgrades can take effect at the end of your current billing period.

When you downgrade:

* **Excess agents are locked** — if you have more agents than the new plan allows, the least recently used agents are locked. Locked agents can't be edited or start new conversations, but their data is preserved.
* **Storage over limit** — if your storage usage exceeds the new plan's limit, you won't be able to upload new content until you're under the limit.
* **Integrations** — if you downgrade to the Free plan, all social media integrations (Instagram, WhatsApp, Telegram, Messenger) are disconnected.

<Warning>
  Before downgrading, check which agents will be locked and whether your storage is within limits. You can see this information in the downgrade confirmation screen.
</Warning>

### Undo a scheduled downgrade

If you scheduled a downgrade but change your mind, you can cancel it before it takes effect from your settings page.

## Canceling

1. Go to your [dashboard settings](https://app.mind-e.co/dashboard/settings)
2. Click **Cancel Subscription**
3. Your plan remains active until the end of the current billing period, then reverts to Free

### Reactivating

If you've scheduled a cancellation, you can reactivate your subscription before the billing period ends. Your plan continues as if nothing changed.

## Invoices

View and download invoices for past payments through the Paddle billing portal, accessible from your settings page.