> ## Documentation Index
> Fetch the complete documentation index at: https://mind-e.co/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Limits & Supported Formats

> File types, size limits, rate limits, and plan-specific limits for Mind-e.

## Supported file types

| Format   | Extension | Max file size | Max content          |
| -------- | --------- | ------------- | -------------------- |
| PDF      | `.pdf`    | 50 MB         | 500 pages            |
| Word     | `.docx`   | 50 MB         | 300 pages            |
| Text     | `.txt`    | 10 MB         | 5,000,000 characters |
| Markdown | `.md`     | 10 MB         | 5,000,000 characters |

### Chat image uploads

| Property                | Limit                           |
| ----------------------- | ------------------------------- |
| Max images per message  | 4                               |
| Max file size per image | 20 MB                           |
| Supported formats       | JPEG, PNG, GIF, WebP, BMP, TIFF |

### Booking form file uploads

Supported types: PDF, DOCX, XLSX, PPTX, PNG, JPG, TXT

## Plan limits

| Resource            | Free  | Starter | Pro    | Business |
| ------------------- | ----- | ------- | ------ | -------- |
| AI agents           | 1     | 5       | 10     | 25       |
| Total storage       | 10 MB | 50 MB   | 200 MB | 1 GB     |
| Credits/month       | 0     | 2,000   | 10,000 | 40,000   |
| Social integrations | No    | Yes     | Yes    | Yes      |
| API access          | No    | No      | No     | Yes      |

## Agent limits

| Resource              | Limit |
| --------------------- | ----- |
| Storage per agent     | 50 MB |
| Web sources per agent | 10    |
| API keys per agent    | 2     |
| API keys (all agents) | 2     |

## Content limits

| Field             | Limit               |
| ----------------- | ------------------- |
| Agent name        | 50 characters       |
| Agent description | 200 characters      |
| System prompt     | 10–4,000 characters |
| API key name      | 3–50 characters     |

## Credit costs

### Chat messages

| Model tier | Credits | Models                                                                                                                                       |
| ---------- | ------- | -------------------------------------------------------------------------------------------------------------------------------------------- |
| Mini       | 1       | GPT-4o Mini, GPT-4.1 Nano, GPT-5 Nano, GPT-5 Mini, Gemini 1.5 Flash, Claude 3.5 Haiku                                                        |
| Standard   | 2       | GPT-4o, GPT-4.1, GPT-4.1 Mini, GPT-5, GPT-5.1, Gemini 2.0 Flash/Pro, Gemini 1.5 Pro, Claude 4 Sonnet, Claude 3.5 Sonnet, Grok 3 Mini, Grok 2 |
| Premium    | 3       | GPT-5.2, Claude 4 Opus, Grok 3                                                                                                               |

### Add-ons

| Add-on                        | Credits           |
| ----------------------------- | ----------------- |
| Image input                   | +3 per message    |
| Query expansion               | +2 when triggered |
| Long response (>2,000 tokens) | +1                |
| Scenario trigger              | +1                |

### Text-to-speech

| Length                        | Credits |
| ----------------------------- | ------- |
| Short (up to 800 characters)  | 1       |
| Medium (800–2,000 characters) | 2       |
| Long (over 2,000 characters)  | 3       |

## Account limits

| Field            | Limit           |
| ---------------- | --------------- |
| First name       | 2–50 characters |
| Last name        | 2–50 characters |
| Avatar file size | 5 MB            |
| Avatar formats   | JPEG, PNG, WebP |
| Password length  | 4–20 characters |

## Scenario validation

| Rule            | Requirement        |
| --------------- | ------------------ |
| Start nodes     | Exactly 1          |
| End nodes       | At least 1         |
| Keyword trigger | At least 1 keyword |
| Choice question | At least 2 options |
| Form node       | At least 1 field   |

## Booking limits

| Rule            | Configurable          |
| --------------- | --------------------- |
| Slot interval   | 15, 30, or 60 minutes |
| Max crawl depth | 1–3 levels            |
| Max crawl pages | 1–100 pages           |