Endpoint
Authentication
None required (public endpoint).Request body
The agent ID.
The booking confirmation code (e.g.,
BK-A1B2C3).Response
Confirmation message.
Cancellation rules
- The booking must be in
pendingorconfirmedstatus - User cancellation must be enabled in the agent’s booking config
- The cancellation must meet the notice period requirement (e.g., 12 hours before the appointment)