Turn Every Visitor Into a Buyer With AI Agents Trained on Your Catalog
Build AI agents that recommend products, recover abandoned carts, handle orders, and answer product questions — across your website, WhatsApp, Instagram, and more. No code required.
Shop Assistant
I need running shoes for trail running, budget around $120
5 Ways Mind-e Transforms E-Commerce
From product discovery to post-purchase support — here's how online stores use Mind-e to increase conversions, reduce support costs, and delight customers at every touchpoint.
Product Recommendation Agent
Customers overwhelmed by choice abandon your store. Mind-e turns your entire product catalog into a conversational shopping assistant that understands preferences and recommends the perfect products — like a personal shopper available 24/7 on every channel.
The problem: 76% of online shoppers feel overwhelmed by product choices. Without guidance, they leave. Average e-commerce conversion rate is just 3.1%.
4×
Conversion lift
26%
Revenue increase
35%
Of Amazon sales from AI recs
Customer asks
Visitor describes what they need in natural language — on your site, WhatsApp, or Instagram.
Agent searches catalog
RAG retrieves matching products from your uploaded catalog, specs, and reviews.
Personalized picks
Visual Scenario branches on budget, size, and preferences to narrow results.
One-tap action
Smart Buttons let the customer add to cart, compare, or ask follow-ups instantly.
Cart Recovery Flow
Visual Scenario • Automated
Cart Abandoned Detected
Webhook trigger • 2 items • $189.00
Delay: Wait 1 Hour
Then send reminder via WhatsApp
Send Personalized Reminder
"Hey! Your TrailBlazer Pro is waiting 👟"
24h Later: Send 10% Discount
Use code COMEBACK10 • Smart Button → Checkout
Abandoned Cart Recovery Agent
70% of shopping carts are abandoned. Mind-e automatically detects abandonment via webhook, waits strategically using Delay nodes, then sends personalized recovery messages on WhatsApp — where open rates hit 98% compared to 20% for email.
The problem: E-commerce stores lose $18 billion annually to cart abandonment. Email recovery campaigns have only 5–10% open rates. Most carts are never recovered.
35%
Carts recovered
98%
WhatsApp open rate
10×
ROI in months
Order Tracking & Returns Agent
"Where is my order?" makes up 20% of all e-commerce support tickets. Mind-e connects to your shipping and order management APIs to give customers instant, accurate answers — and handles returns end-to-end without a human agent.
The problem: WISMO (Where Is My Order) inquiries overwhelm support teams, especially during sales peaks. Each ticket costs $6–$15 when handled by a human.
93%
Queries auto-resolved
30%
Support cost reduction
24/7
Instant responses
Real-Time Order Tracking
API Call nodes connect to your shipping provider. Customers ask "Where is my order?" and get instant updates with tracking links.
Self-Service Returns
Visual Scenarios guide the return flow: reason → eligibility check → label generation → refund confirmation. No human needed.
Exchange Recommendations
When a customer initiates a return, the agent uses RAG to suggest alternative sizes or products — turning returns into exchanges.
Return Analytics
Mind-e Analytics reveal why customers return products most often, helping you fix sizing guides or product descriptions.
Size & Fit Advisor Agent
Size-related returns cost retailers billions every year. Mind-e creates a conversational sizing assistant trained on your size charts, fit guides, and customer review data — helping shoppers find their perfect fit before they buy.
The problem: 30% of online fashion returns are due to wrong sizing. Each return costs $10–$20 in shipping and processing, and 60% of customers say they'd buy more if sizing was clearer.
50%
Fewer size returns
23%
Conversion increase
$10–20
Saved per avoided return
Size Advisor
Trained on your fit data
Product FAQ Agent
Your customers have questions before they buy — about materials, compatibility, shipping, warranties. Mind-e's RAG engine ingests your entire product knowledge base and answers any question instantly, accurately, and in your brand's voice.
The problem: 53% of shoppers abandon purchases because they can't find answers to their questions. Support teams drown in repetitive queries that could be automated.
80%
Queries auto-resolved
95%+
Answer accuracy
40%
Ticket volume reduction
Train Your Agent On
Questions Your Agent Can Answer
Even More Ways to Use Mind-e
The 5 use cases above are just the beginning. Here are more ideas that e-commerce brands are building with Mind-e every day.
Flash Sale Announcer
Proactively notify opted-in customers about flash sales on WhatsApp with one-tap purchase links. 98% open rates vs 20% for email blasts.
Wishlist Price Drop Alert
When a wishlisted item drops in price or goes on sale, the agent messages the customer automatically with a direct checkout button.
Loyalty & Rewards Agent
Let customers check their points balance, redeem rewards, and discover personalized offers — all through a conversation on any channel.
Post-Purchase Review Collector
After delivery confirmation, the agent asks for a quick review via a conversational flow — 3× higher completion rate than email review requests.
Warranty & Support Agent
Customers register products, check warranty status, and initiate support claims conversationally — no tickets, no hold music, no frustration.
Cross-Sell & Upsell Agent
After purchase, the agent suggests complementary products based on order history and catalog knowledge. Increases average customer lifetime value by 20–30%.
What AI Agents Do for E-Commerce
These aren't hypothetical projections. These are real results from online stores using AI agents today.
Conversion rate with AI agents
vs 3.1% industry average — a 4× lift
Abandoned carts recovered
via WhatsApp follow-ups with 98% open rates
Revenue increase from AI recommendations
Amazon drives 35% of sales from recommendations alone
Fewer size-related returns
AI sizing advisors cut the #1 reason for fashion returns
Support queries auto-resolved
Product FAQs, order status, returns — handled instantly
WISMO inquiries resolved without humans
"Where is my order?" — your biggest ticket driver, solved